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Recruitment, Intake and Support Coordinator
College and Community Fellowship
The Recruitment/Intake/Support Coordinator is primarily responsible for recruitment and intake of participants in CCF's academic programs and oversees graduate participants' compliance and retention through academic counseling, referral, and mentor/tutor relationships.
1. Establishes working relationships with key educational and transitional staff in prisons and jails throughout New York State including, but not limited to, Riker’s Island, Westchester, Nassau and Suffolk County Correctional Facilities, Beacon, Bedford Hills, Taconic, and Albion Correctional Facilities. 2. Assures that CCF’s program information is widely disseminated throughout prisons and jails in New York State. 3. Conducts frequent in-person informational and recruiting visits to prisons and jails throughout New York State including, but not limited to, Riker’s Island, Westchester, Nassau and Suffolk County Correctional Facilities, Bayview, Beacon, Bedford Hills, Taconic, and Albion Correctional Facilities. 4. Reaches out to organizations throughout the New York Metropolitan area, establishes a relationship with key contacts in those organizations and conducts recruiting visits to locations in which there are potential CCF participants. 5. With the help of administrative staff and interns, schedules and processes all intake applications, completes college and financial aid applications, and assigns new students to counseling staff accordingly. 6. Works with counseling staff and Data Entry Clerk to ensure that all student data is updated as required. 7. Works with Alumna Association and promote student leadership within the CCF.
8. Works with staff to process stipend eligibility reports, end-of-term reports on grades, attendance, and retention rates etc. using data management system. 9. Represents the organization at conferences and forums on issues of higher education in and after prison and prisoner reentry. 10. Works with other counseling staff to assure that CCF maintains a current and viable referral resource guide in order to assist CCF participants in accessing services not currently offered by CCF. 11. Works with interns, mentor/tutor coordinator, and program coordinator to plan and execute regular community meetings. Academic Counseling Duties for Graduate Students: 1. Provides academic counseling, financial aid counseling, and referral counseling to students. 2. Responsible for meeting retention goals set forth by contract obligations. 3. Meets with individual participants to determine ongoing eligibility. 4. Establishes contacts and interfaces as needed with support staff from various college offices to resolve student needs or technical issues; 5. Coordinates with community programs and services. 6. Makes appropriate student referrals. 7. Works with data management staff to assure that student information is properly entered into data management systems and prepares reports as needed. 8. Collaborates with staff to develop special client service/information activities, e.g. career day, health awareness, etc. 9. Observes established security measures regarding access to confidential records; 10. Participates in technical staff training. 11. On occasion performs the work of another specialty or performs the duties of lower level positions when necessary (e.g. program coordinator, ). 12. Cooperates with other staff in planning and implementing special events
A Bachelors’ Degree in counseling or a directly related field of study from an accredited institution, and appropriate certification of specialization, and no less than two (2) year’s experience of related work and possession of the core competencies determined to be required at the time of hire.
Knowledge, Skills, Abilities and Worker Characteristics (Core Competencies):
1. Requires good writing skills. 2. Requires good communication skills. 3. Requires cultural competency. 4. Requires willingness to work/travel some evenings and weekends (weekends very rare). 5. Requires willingness to be in the field frequently. 6. Should be able to represent the issues of CCF at the grassroots level. 7. Working knowledge of an information, learning, counseling or coaching specialty as evidenced by study, training, or certifications; and by prior instructional, counseling, or technical experience; 8. Ability to maintain confidentiality of student records, as appropriate; 9. Ability to convey simple to somewhat complex concepts and processes to client, 10. Ability to work under deadlines with changing priorities; 11. Ability to respond calmly to emergencies and to fashion solutions to student, administrative, or technical problems; 12. Ability to seek assistance when needed; 13. Ability to establish community networks and deal effectively with community groups; 14. Ability to produce/edit accurate, well-organized, and understandable reports; 15. Ability to learn pertinent Federal, state, and local laws and regulations governing the area of specialization; 16. Knowledge of major computer software, or software of equivalent complexity, used in the learning/counseling environment or in technical support of the project; 17. Ability to communicate effectively; 18. Ability to listen and respond to the concerns/ideas of others; 19. Ability to work on a team, as well as work independently.
How TO APPLY:
Email resume and cover letter to Maria Santangelo firstname.lastname@example.org. No calls please.
College and Community Fellowship is a non-profit organization with a mission to eliminate individual and social barriers to higher education, economic security, and civic participation for formerly incarcerated women and their families.