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Good Shepherd Services


Good Shepherd Services

PROGRAM DIRECTOR (NSP) Barbara Blum Close to Home Non-Secure Placement Residence (NSP)

Building on Strengths in Individuals, Families and Communities!

• Ensure that the residence reflects Good Shepherd philosophy, is in compliance with governmental and professional standards, provides the optimal care to the participants and their families with sensitivity to cultural and ethnic diversity using strength-based, youth and family development concepts.
• Develop, coordinate and implement daily living routines, activities, schedules and procedures; assure the personal needs of the residents are met.
• Hire, orient, supervise, train, evaluate, and schedule program staff.
• Lead the interdisciplinary team to promote full and collegial collaboration between all departments and functions, including direct care, social work, mental health and health services, and educational and recreational specialist staff.
• Coordinate and lead all relevant meetings and assist in the development and execution of all plans, policies/procedures. Keep staff informed and assure that team decisions are implemented.
• Provide weekly direct supervision to direct reports, to ensure all GSS and Office of Youth and Family Development (OYFD) of ACS expectations are met.
• Communicate and collaborate effectively with GSS peer programs and support departments (i.e. Development, Finance, Government Contracts, Human Resources, IT, Maintenance, PEP and Training).
• Assure compliance with New York City & State regulatory agencies, e.g. fire, health, OYFD, OCFS, COA. Ensure all required records, reports and logs are fully and timely maintained.
• Responsible for effective and efficient use of resources, including regular monitoring of the budget in collaboration with the Division Director.
• Responsible for the security, upkeep, cleanliness of the house, vehicles, and all equipment; assure the proper use of all agency supplies.
• Maintain 24-hour on-call contact with the program for emergencies.
• Lead the implementation of the Missouri approach to group treatment and of the Sanctuary Model of trauma-informed practice within the program.
• Encourage and advance the use of the seven Sanctuary Model tools: safety plans, community meetings, psycho-educational groups, team meetings, red flag reviews, treatment planning conferences (or similar), and self-care, in the program to create a non-violent and trauma-sensitive culture.
• Promote and model the seven Sanctuary commitments to create a non-violent and trauma-sensitive culture.
• Integrate the Sanctuary Model SELF (Safety, Emotional Management, Loss and Future) framework into daily practice to ensure quality care and an effective work environment.
• Utilize Sanctuary Model principles in the supervisory practice.
• Perform other duties as may be required.

We offer an outstanding work environment, opportunities for career development and competitive benefits.

Employee Referral Award Program: If you, as our employee, refer an outside candidate for this position, you will be awarded $300: $150 upon the candidate starting as an employee and $150 upon successful completion of the first six months of employment.

Good Shepherd Services is an Equal Opportunity Employer and complies with the requirements of the Americans with Disabilities Act. We encourage all qualified individuals to apply.

JOB SUMMARY: The Program Director administers and supervises this program, maintaining effective delivery of services consistent with agency philosophy and policy, Council on Accreditation (COA), as well as with city and state mandates. The program is delivered in the context of a child-centered, family-focused practice to promote permanency, well-being, and safe, productive and durable return to family and community, and to reduce length of stay in placement for Non-Secure Placement youth.

• Master’s degree required. LMSW preferred (or related field) with 3 years experience working with adolescents and families.
• Five years of experience working with at-risk adolescents.
• Experience in a residential program highly desirable.
• Supervisory and management skills required.
• Valid NYS driver’s license.
• Flexible hours and on-call availability.
• Ability to complete mandated Safe Crisis Management (SCM)/primary de-escalation and restraint technique training.
• Must be able to complete and pass all components of required physical intervention training.
• Ability to perform physical restraint of youth using approved restraint procedures.
• Must be capable of sustained physical exertion and have no limitations on ability to engage in necessary physical intervention activities including but not limited to standing and kneeling movements to and from the floor and supporting a participant’s body weight.
• Must have a commitment to use the Missouri Model, a group-based rehabilitative and therapeutic approach.
• Must have a commitment to work from a strength-based, youth and family development and trauma-informed perspective.

GENERAL REQUIREMENTS: All staff members are expected to be committed to the mission, vision and values of Good Shepherd Services, which includes involvement in quality improvement activities and a willingness to work within a culturally diverse environment.

Interested and qualified parties should forward their resume to: William Edwards Good Shepherd Services 317 Hoyt Street Brooklyn, NY 11231 E-Mail: indicating position & location of interest or Apply on-line at

About Organization:
OUR MISSION • To lead in the development of innovative programs that ensures a more promising future for our program participants. • To advocate zealously for principles necessary to empower those with whom we work. • To provide quality service to individuals consistent with their dignity and to communities consistent with their needs.

WHO WE ARE Good Shepherd Services has won the Non Profit Excellence Award for Overall Management Excellence given by the New York Times Company! Good Shepherd Services is a non-sectarian, social service and youth development agency which positively affects the lives of more than 18,000 children and families annually. Throughout our history, we have shown leadership in developing effective programs that help New York City's more vulnerable residents gain the support, skills and opportunities necessary for success in life. United by our shared mission and vision, these programs are characterized by a profound respect for the strengths inherent in individuals, families and communities. We provide city-wide residential and foster care services with concentrations in Manhattan, the Bronx and Brooklyn. In addition, we have developed two networks of community-based educational support, youth development, family support, and after school programs, in Brooklyn, primarily in the neighborhoods of Park Slope, Red Hook and Gowanus and in Central Bronx. Through our professional training services, we help to ensure the implementation of best practices in human services agencies across the City.



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