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Intake Specialist

Fifth Avenue Committee

Single Stop offers free, one-on-one confidential counseling to FAC, BWI and NHN beneficiaries about public benefits; provides referrals to on-site financial coaching, legal services and tax preparation services; and provides referrals to a wide range of supportive services available in New York City. For more information see,,, and


•Maintain a caseload of 50 active cases, including Eviction Prevention cases, conducting intake, assessment and follow-up for Single Stop participants and facilitating referrals to partner agencies and internal and external services and benefits.
•Process at least two benefit applications each week utilizing FAC Single Stop’s POS benefit application system.
•Document all participant contact, referrals, and outcomes in computer database in a timely and accurate manner
•Staff and assist in annual on-site tax preparation program as requested by Program Director.
•Serve as liaison to FAC and/or BWI units, and/or to external service partners as requested by Program Director.
•Assist in gathering information for funder and other reports as needed.


•Bilingual English/Spanish preferred.
•Demonstrated relevant experience for a minimum of 1 year; experience providing direct services preferred.
•Familiarity with NYC Public Benefits System a plus.
•Organized with excellent communication and computer skills.
•Reliable and able to collaborate with, and serve, a diverse range of individuals.
•Ability to work some evening and/or weekend hours.
•Bachelor’s degree preferred.
•Commitment to FAC’s mission.

Bilingual English/Spanish

E-mail or fax cover letter with resume and salary requirements by February 28th, 2014 to:

Lalena Howard, Single Stop Program Director Fifth Avenue Committee 621 DeGraw Street Brooklyn, NY 11217 (718) 237-5366 (FAX)

Please, no phone calls. Please note that applications without cover letter, resume and salary requirements will not be reviewed.

Women, people of color and local residents are strongly encouraged to apply. FAC is an equal opportunity employer (EEO).

About Organization:
The Fifth Avenue Committee, Inc. (FAC) is a community organization in South Brooklyn that advances economic and social justice by building vibrant, diverse communities where residents have genuine opportunities to achieve their goals, as well as the power to shape the community’s future. FAC is a nationally recognized nonprofit community development corporation formed in 1978 that works to transform the lives of over 5,000 low- and moderate-income New Yorkers annually so that we can all live and work with dignity and respect while making our community more equitable, sustainable, inclusive and just.

To achieve our mission, FAC develops and manages affordable housing and community facilities, creates economic opportunities and ensures access to economic stability, organizes residents and workers, offers student-centered adult education, and combats displacement caused by gentrification.



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