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Program Director (MSW and License Required)

Lantern Community Services

We are seeking a dynamic and accomplished Program Director who can bring their administrative and clinical expertise to our permanent supportive housing building, Prospero Hall that is located in Harlem and will be providing permanent housing within its 87 units. You and your team will be serving 54 single adults, some of which have been classified as veterans, that have been impacted by chronic homelessness, mental illness, substance abuse, medical, legal issues. The remaining 32 units will be occupied by community tenants.

The Program Director will be expected to lead a social service department team to assist this population in stabilizing their lives, maintaining their housing stability and advancing towards their individualized goals. This role will require the Program Director to be able to build the culture of the building, assist the staff in ensuring that the best quality of services are being provided to all tenants and stabilize and establish Prospero Hall tenants as they transition into permanent housing and building the program and staff to exemplify Lantern's overall mission. The Program Director's role will also require the ability to manage the complexity of onsite programmatic and clinical issues while balancing administrative duties such as: ensuring that mandated standards and regulations are being achieved; using data collection to inform best practices and outcomes; working closely with our property management partners in ensuring housing stability and addressing rental arrears issues; comprehensive knowledge of the organizational regulation and mission; high occupancy rates and a well maintained building. The Program Director will be expected to foster relationships within the Harlem community in order to best service tenants and promote stabilization of Prospero Hall's community.

The ideal candidate will have a Licensed Master's Degree in Social Work, LMSW preferred or a Master's Degree in mental health, must demonstrate strong experience in leadership skills and keen judgment essential for planning and accomplishing goals, navigating challenging bureaucratic systems and providing strong staff supervision. He or she will also be expected to have solid clinical knowledge and experience working with the chronically homeless population that has been impacted by mental illness, substance abuse, legal and medical issues. The Program Director reports to Clinical Director of Single Adult Buildings.

? Hire, train, supervise and develop a program team with a strong sense of accountability for achieving outcomes for residents and complying with Lantern and funder regulations and requirements. ? Oversee and monitor the rent up phase onsite for all incoming tenants; this includes providing in-depth interviewing and screening process for all potential tenants, developing community resource information and working closely with the leasing and compliance department. ? Establish program-wide priority for keeping accurate, comprehensive and up-to-date electronic and paper records for all residents and utilizing data to advance work to support clients. The Program Director is responsible for monitoring staff compliance and providing training and support resources. ? Assess serious incidents, review appropriateness of incident management and make corrections as needed. ? Provide case management supervision and support to staff as needed. ? Actively engage in training that promotes the Program Director's professional development. ? Review and sign off on services plans and progress notes and provide monthly written reports to Senior Management. ? Conduct weekly clinical and administrative meetings with staff as well as regular weekly supervision as it relates to staff development and training. ? Develop building programming and clinical meeting structures and overall building culture.

Property Management and Community Partnerships ? Work in close collaboration with property management and program staff in order to expedite lease-up of rental units to maintain high occupancy rates. ? Develop linkages with community organizations that will support the work of the program. ? Work closely with property management to ensure that apartment conditions meet quality maintenance and cleanliness standards.

? Master’s Degree in Social Work with license required, LMSW preferred. ? Mental Health Professional with a license in a relevant field (e.g. LCSW, LMSW, LMHC, CRC, Ph.D., MSN, CASAC etc.) preferred ? Experience with ETO, or other electronic case management systems, and demonstrated ability to review data to inform best practices in service provision. ? Minimum of three years of supervisory experience. ? At least three to five years of progressive experience in implementing direct service program and at least 2 years of experience working with single adults and families impacted by poverty, chronic homelessness, mental illness, substance abuse and medical issues. ? Extensive knowledge of HIV/AIDS, mental health, ACS and family issues, substance abuse and chronic homelessness. ? Able to work well under pressure, including crisis situations, and be flexible with work schedule when necessary.

To apply, please send a resume and cover letter expressing your interest in the position and the population served to:

Note: Candidates being considered for the position must sign a release form for Lantern Community Services to perform a criminal background check

Notice: Lantern Community Services provides equal employment opportunities to all employees and applicants for employment

About Organization:
Lantern Organization, a not-for-profit housing developer and service provider established in 1997 to strengthen New York City communities, provides affordable housing and opportunities for personal enrichment and growth. Lantern Community Services (LCS) is the social service affiliate of Lantern Organization, and touches the lives of residents living in more than 1,000 units of permanent affordable and supportive housing for low-income families and individuals living with special needs including mental illness, HIV/AIDS, as well as young adults aging out of foster care. Tenants living in Lantern buildings are offered beautiful and safe affordable housing in which they can lead independent lives in a supportive environment. For more information on Lantern Organization, please visit our website at



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