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Case Management Supervisor - Scattered Site

Lantern Community Services

Lantern Organization, a not-for-profit housing developer and service provider established in 1997 to strengthen New York City communities, provides affordable housing and opportunities for personal enrichment and growth. Lantern Community Services (LCS) is the social service affiliate of Lantern Organization. LCS's scattered site supported housing program serves approximately 175 clients in Kings, Queens, and Nassau and Suffolk counties. Our clients have a history of mental illness, substance abuse, HIV/AIDS and chronic homelessness and are at risk of cycling between homelessness, emergency and institutional systems without affordable permanent housing and support services. For more information on Lantern Organization, please visit our website at

Organizational Role:

We are seeking a dynamic and accomplished Licensed Social Worker to provide clinical expertise and oversight in the management and implementation of our scattered site supportive housing program for chronically homeless individuals and families struggling with mental illness and substance use issues. . The Case Management Supervisor (CMS) will supervise a team of 3-4 case managers, to assist our tenants in stabilizing their lives, maintaining their housing and advancing towards their individualized goals. The CMS will also carry a small caseload of 15 clients; as well as provide group and individual counseling as assigned.

The ideal candidate will have a Master's Degree in Social Work, L.M.S.W. (required), demonstrated leadership skills and keen clinical judgment essential for providing strong staff supervision. He or she will also have experience working with the chronically homeless population that has been impacted by mental illness, substance abuse, legal and medical issues. Knowledge of affordable housing is preferred. The CMS reports to the Program Director. This position is exempt.


• Oversee a team of up to four case managers to provide them with leadership and supervision in terms of addressing the needs of the clients, and ensuring they are meeting funder guidelines while also helping clients to remain independently housed.
• Conduct one-on-one and group supervision, field visits and treatment team meetings.
• Ensure that clients and staff are working with existing clients to address any arrears issues or other issues that might affect the use of the apartments.
• Manage a case load of up to 15 high need clients
• Have an understanding of relevant supportive housing guidelines including those from the New York City and New York State Departments of Mental Health.
• Review weekly documentation to ensure person centered recovery orientation in all documentation and compliance with our supportive housing contract requirements.
• Conduct internal audits to ensure agency compliance with funding requirements.
• Complete monthly reports as required by the Program Director and funders.
• Conduct and manage intake process and program admission determination.
• Actively participate in staff meetings, clinical treatment meetings, community meetings with residents, and trainings.
• Ensure all staff attends trainings to address clinical and programmatic needs.
• Provide crisis intervention as necessary.
• Perform other job-related functions, as assigned


• Master’s Degree in Social work, L.M.S.W. Required
• Valid driver’s license and car are required.
• Experience managing and supervising staff, and ability to evaluate and motivate team members to ensure they are meeting required outcomes and are providing the best possible services to clients.
• Experience in providing direct services to individuals with Severe and Persistent Mental Illness in a clinical or home based setting.
• 3 years of clinically focused supervisory experience working with the mentally ill, MICA, and/or homeless population
• Experience with electronic case management systems
• Ability to work well under pressure, including crisis situations and be flexible with work schedule when necessary
• Experience mediating conflicts within a household
• Exceptional time management and organizational skills
• Ability to be self-directive and make autonomous decisions in crisis management.

To apply, please send a resume and cover letter expressing your interest in the position and the population served to:

Note: Candidates being considered for the position must sign a release form for LCS to perform a criminal background check.

Notice: Lantern Community Services provides equal employment opportunities to all employees and applicants for employment.



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