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Director of Employment and Education

Lantern Community Services

Organizational Role: We are seeking a Director of Employment and Education with expertise in workforce development, education and training as well as experience working with individuals with high employment barriers such as chronic homelessness, history of incarceration, mental illness and substance abuse. This newly created position provides an opportunity for an outcomes-driven professional to build on our existing services to develop and implement a comprehensive supportive employment program customized for the distinct needs of our residential clients. The Director will supervise a team of employment specialists in providing assessment, job readiness, placement and retention services for employment, apprenticeship and jobs, as well as in making referrals for TASC preparation and testing, vocational and collegiate programs, ESL and other educational options. The Director of Employment and Education will closely collaborate with LCS Clinical and Program Directors to integrate vocational and educational priorities into case management, build a jobs culture among our clients and help them to access services and support to mitigate employment barriers. The Director will also work with the Senior Data and Evaluation Manager to identify, document and evaluate program outcomes and performance measures that can be utilized to refine and strengthen program quality and effectiveness.

Successful execution of this program necessitates the ability to cultivate relationships with employers and identify placements; to have comprehensive knowledge of complex public benefit regulations, and to provide strong staff leadership and oversight. A Master's Degree in a relevant field is required. The Employment and Education Director reports to the Executive Director. This position is exempt.

Program Management and Partnership Development

• Based on best practices and evaluation of our existing services and outcomes, develop a comprehensive employment and education program to be implemented across all Lantern buildings. This includes assessment tools, curricula and training, placement and retention guidelines and other program activities.
• Conduct extensive outreach to potential employers in order to create and maintain internship, apprenticeship and job placements.
• Establish partnerships with training providers and community partners and identify and provide opportunities with the greatest benefit for our client clusters. Outcomes Performance and staff supervision
• Hire, train, supervise and develop a program team with a strong sense of accountability for achieving outcomes for residents and complying with Lantern and funder regulations and requirements.
• Ensure all case records (electronic and paper) are accurate, comprehensive and up-to-date.
• Stay current on best practices, field trends and public benefit requirements.
• Meet regularly with Clinical and Program Directors to facilitate integration of employment and educational goals into case management.
• Set, track and evaluate performance outcomes for clients and staff, including employer relationships, client engagement, goal progress, job placements and retention and educational attainment.
• Use data to review staff workplans and approaches and address training and program resource needs.

Qualifications and Skills:
• Master's degree in a relevant field
• Five years of experience working with workforce/employment, educational and training programs, with three years in a management capacity.
• Keen judgment essential for planning and accomplishing goals, navigating challenging bureaucratic systems and motivating and supporting staff.
• Experience working with the chronically homeless population that has been impacted by mental illness, substance abuse and limited work experience and educational achievement.
• Experience with electronic case management systems and demonstrated ability to utilize and review data to inform best practices in service provision.
• Flexible, creative and solution-oriented approach.
• Demonstrated success in relationship building.
• Willingness to travel throughout Metro NYC.

To Apply: Please send cover letter and resume to

About Organization:
Lantern Organization, a not-for-profit housing developer and service provider established in 1997 to strengthen New York City communities, provides permanent supportive housing for more than 1,400 single adults and families living with special needs, including chronic homelessness, HIV/AIDS and mental illness, as well as young adults aging out of the foster care system. Following the Housing First model, Lantern Community Services (LCS), the social service affiliate of Lantern Organization, provides a complement of counseling and case management services, including supported employment, to help residents stabilize their lives, maintain their housing stability and advance towards their individualized goals, including financial independence.



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