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Associate Director of Evaluation

Single Stop USA

Who We Want Single Stop USA's Associate Director of Evaluation will report to the Senior Director of Research and Evaluation and will supervise one to two staff members and possibly one intern. The Associate Director of Evaluation will be based out of our New York office and will be responsible for leading components of Single Stop's internal evaluation efforts as well as assisting in the management of third-party evaluations.

Compensation & Benefits
• Salary is commensurate with experience
• Comprehensive Medical and Dental coverage
• 401k plan
• 15 days paid annual vacation, plus holidays
• Significant opportunities for professional growth and development

The Associate Director of Evaluation will lead efforts to conduct both exploratory and confirmatory data analysis to evaluate a variety of initiatives underway at Single Stop USA. As part of Single Stop USA’s evaluation efforts, the Associate Director of Evaluation will also be responsible for assisting in the management of third-party evaluations and the development and maintenance of relationships with institutions and agencies with whom Single Stop USA shares data. The Associate Director of Evaluation will work closely with members of the Research and Evaluation Team, program staff, and development staff using data to measure progress of Single Stop USA’s programs and report on outcomes to funders and stakeholders. The Research and Evaluation team is responsible for managing/analyzing data; producing reports for funders, the Board of Directors, and the public; defining Single Stop’s approach for measuring and valuing its work; and coordinating/overseeing third-party evaluations.

Data Analysis and Reporting
*Conduct exploratory and confirmatory analyses of Single Stop’s data on program outcomes to assess and help inform the development of Single Stop’s model;
*Produce descriptive analyses of demographic and outcomes data for Single Stop clients identifying trends and correlations that inform policy and internal strategic planning;
*Oversee the preparation of presentations and reports for funders, Board, program staff, and policymakers analyzing data and presenting results in table, chart, and graphical form;
*Coordinate monthly, quarterly and annual reports on progress and outcomes;
*Pull data as requested for meetings, presentations, proposals, and reports; prepare narratives and reports summarizing findings;
*Provide direction on ways to improve data tracking and reporting capabilities;
*Refine and improve data and reporting trainings for program staff and site coordinators;
*Supervise the compilation, cleaning, and auditing of data from sites and service providers.

Third-Party Relationships
*Assist the Senior Director of Research and Evaluation in managing relationships with third- party evaluators, institutional research departments at colleges, and other parties as needed;
*Oversee and provide direction for components of third-party evaluations; provide feedback on materials prepared by third-party evaluators;
*Work with the Senior Director of Research and Evaluation to develop, design, and coordinate future third-party evaluation projects;
*Help the organization think strategically about research and evaluation findings;

*Conduct literature reviews and draft reports and memos as needed;
*Provide ideas, tools, and resources to empower staff to conduct research;
*Research, develop, and support Single Stop’s efforts to create and refine economic valuations for the benefits and services that Single Stop helps clients access.

Management and Decision Making
*Help the Senior Director of Research and Evaluation prioritize evaluation efforts;
*Provide guidance on decisions related to data and evaluation;
*Supervise one to two evaluation staff members and possibly one intern.


*Commitment to Single Stop USA’s mission;
*Masters degree or higher in economics, statistics, policy analysis, public policy, or other social science field required (PhD preferred);
*Expertise in statistics and quantitative methods required;
*Experience in statistical programming required; knowledge of STATA preferred;
*Experience with qualitative research methods preferred;
*Entrepreneurial, flexible, and ability to be self-guided;
*Experience working in a data/evaluation role at a nonprofit;
*Expertise in and knowledge of issues related to community colleges, poverty, human/social services, public benefits, tax credits, or other related areas;
*Experience working with third-party evaluators preferred;
*Ability to establish priorities and make decisions;
*Excellent interpersonal, verbal, and written communication skills required;
*Ability to work in a fast-paced environment and complete multiple tasks simultaneously;
*Highly organized and detail-oriented;
*Must have computer software skills including Microsoft Word, Excel, PowerPoint, and Outlook;
*Knowledge of Microsoft Access highly preferred; experience with SQL programming preferred.

Please send cover letter and resume to with "Associate Director of Evaluation" in the subject line.

Single Stop USA is an equal opportunity employer.

About Organization:
Single Stop USA is one of the fastest growing and most successful anti-poverty organizations in the nation. Single Stop uniquely combines the power of technology and the ingenuity of community organizations to help low-income families draw down billions of existing tax credits, benefits and services that go unused each year. Founded in 2007, Single Stop sites have already helped over 850,000 families access $2 billion in benefits and services for themselves and their communities. Single Stop’s national expansions are fueled by its community college initiative. The initiative harnesses two of the country’s most effective anti-poverty tools: coordinated access to America’s safety net and a post-secondary education in pursuit of a dramatic change in economic mobility in the United States. The initiative has won two White House Social Innovation Fund Awards and is rapidly expanding in campuses across the country.



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