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IMMIGRANT ELIGIBILITY TRAINER
NYC Office of Refugee and Immigrant Affairs (ORIA)
Office of Refugee and Immigrant Affairs (ORIA)
IMMIGRANT ELIGIBILITY TRAINER Community Coordinator
The Office of Refugee and Immigrant Affairs (ORIA) ensures that New York City's limited English proficient (LEP) and immigrant residents have equal access to HRA's services and benefits, in accordance with Federal, State and local laws. HRA is one of only a few city agencies to have a unit dedicated to clients with LEP, refugees and immigrants.
Each year HRA serves more than 3 million New York City residents who speak over 90 different languages. More than 1 million of these residents are LEP, immigrants and/or refugees. ORIA works with HRA's program areas to meet civil rights and language access legal mandates related to HRA's services for New York City's LEP and immigrant population. ORIA also collaborates with City agencies, Mayoral offices, and State and Federal offices to promote city-wide programs that serve immigrants and LEP residents.
ORIA is recruiting for two (2) talented, dynamic individuals to function as Immigrant Eligibility Trainers who will play a vital role in accomplishing ORIA's mission. In conjunction with leaders and trainers from a variety of program areas, they will assist in developing and implementing ORIA's numerous training initiatives. Reporting directly to the Director, Immigrant Affairs Training Group, the Immigrant Eligibility Trainers will:
· Conduct trainings on immigrant eligibility for public benefits across HRA's diverse program areas. · Assist in the assessment of HRA's current training and procedural materials pertaining to immigrant services. · Assist in the development of trainings. · Assist in the development of a quality assurance mechanism to ensure trained staff is able to use the knowledge gained in trainings to accurately assess a client's eligibility for public benefits. · Identify opportunities to improve trainings. · Provide technical assistance to other HRA trainers in interpreting and analyzing laws, regulations, policies and procedures pertaining immigrants' eligibility for services and their access to those services. · Research and respond to complex and sensitive inquiries on immigration and public benefits issues from the Mayor's Office, management and staff within HRA, community based organizations and the general public. · Respond to agency requests for assistance in determining immigrant eligibility for public benefits. · Maintain appropriate training materials, resources and tools such as presentations, recordings, user guides and trainer materials. · Prepare and maintain training instruments, databases and reports.
· Background in immigration and/or public benefits law, demonstrated by experience as a lawyer or paralegal in immigration/public benefits law. · Experience in training development, coordination, delivery and assessment. · Record of delivering high quality training projects on time and within budget. · Ability to exercise discretion when handling sensitive or confidential information. · Excellent organizational, analytic, presentation, verbal and written communication skills. · Excellent research skills. · Computer literate with proficiency in Microsoft's Suite of programs: ability to create databases, spreadsheets, PowerPoint presentations. · Possess a high level of diplomatic, interpersonal communication skills. · Team player. · Highly motivated individual; self-starter who can use solid independent judgment. · Ability to work under pressure, meet deadlines and adapt to new circumstances. · Stellar political and public relations instincts. · Bilingual.
1. A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area related to the duties described above; or 2. High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above; or 3. Education and/or experience which is equivalent to "1" or "2" above. However, all candidates must have at least one year of experience as described in "1" above.
Salary Range: $45,615 - $70,810 New York City offers an excellent and comprehensive benefits package.
For consideration, please go to https://a127-jobs.nyc.gov and search for Job ID #150444 to apply. SUBMISSION OF A RESUME IS NOT A GUARANTEE THAT YOU WILL RECEIVE AN INTERVIEW. HRA/DSS IS AN EQUAL OPPORTUNITY EMPLOYER.