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Housing Associate for the Scattered Site Program

Lantern Community Services

The Housing Associate (HA) position will be based out of Clover Hall in Brooklyn but will be expected to travel throughout Brooklyn and Long Island.

Job Description: The HA is responsible for working and partnering with the Housing Coordinator, Program Director and Case Management team towards helping tenants achieve maximum independence, community integration and housing stability after recently transitioning out of higher levels of community care. The HA plays a key role towards ensuring the organized work flow of the tenant services team; assisting in tenant rent collection and tracking; creating and maintaining tenant files in compliance with regulatory/governmental standards; coordinating, tracking and scheduling of intakes and move ins with referral sources; planning, scheduling and coordinating lease signings/annual rental modifications; and identifying and coordinating unit repairs through apartment inspections.

Admissions & Referrals
• Develop and maintain systems to ensure the seamless documentation and processing of incoming referrals for supported housing program.
• Responsible for the initial screening of eligibility based on program admission criteria and current program vacancy needs in collaboration with Program Director and Case Management Team.
• In partnership with Housing Coordinator, coordinate tenant admissions including but not limited to apartment preparation, coordinating ordering of furniture and scheduling of cleaning/preparation of unit.
• Obtain tenant signatures on lease and apartment inspection forms.
• Partner with Housing Coordinator and Program Director in tracking and scheduling annual lease renewals and rent modifications.

Property Management
• Develop and maintain systems to ensure the timely completion of apartment work-orders / repairs.
• Conduct home visits based upon tenant requests for repairs, providing preliminary assessment and coordinating with Housing Coordinator.
• Serve as liaison between property landlords and tenants to ensure apartments not only meet building code requirements, but are quality and meet tenant needs.
• Facilitate and complete mandatory apartment inspection in collaboration with the Program Director, Case Management Team and Housing Coordinator.
• Prepare and submit disbursement vouchers to ensure timely payment to property landlords for new and renewal leases.
• For tenants in rental arrears, develop and monitor payment plan agreements in collaboration with Program Director and Housing Coordinator to ensure tenant housing stability.
• Assist tenants in collaboration with HRA and Case Management Team in obtaining one shot deals.
• Assist in completing vacant apartment inventory and ensure that the units are prepared for new tenant admissions and coordinate with property landlords.
• Contact Public Assistance regarding security deposit vouchers.

Ongoing Compliance
• Collect income documentation from tenants
• Draft lease renewal forms and calculate rent as required
• Ensure leases and any associated rent documentation is up to date and accurate.
• Maintain Tenant Housing files in accordance with governmental and contractual requirements.


• Bachelor’s Degree in Business Administration, Economics, Sociology, Psychology or related field with commensurate work experience
• Prefer one to three years’ experience working with low-income housing and supportive service contracts, and providing direct service to special needs populations
• Knowledge of HRA 2010E housing process, NY/NY eligibility and supportive housing for special needs individuals experiencing mental health issues would be beneficial but is not required.
• Excellent communication and negotiation skills
• Ability to prioritize work flow and tasks with strong organizational skills
• Ability to work effectively with different levels of management
• Ability to delegate effectively
• Ability to critically read, interpret and complete documents accurately while also presenting strong math and analytical skills.


• Prefer one to three years’ experience working with low-income housing and supportive service contracts, and providing direct service to special needs populations

Please email a cover letter and resume to:

Note: Candidates being considered for the position must sign a release form for Lantern Community Services to perform a criminal background check.

Lantern Community Services provides equal employment opportunities to all employees and applicants for employment.

About Organization:
Lantern Organization, a not-for-profit housing developer and service provider established in 1997 to strengthen New York City communities, provides permanent supportive housing for more than 1,400 single adults and families living with special needs, including chronic homelessness, HIV/AIDS and mental illness, as well as young adults aging out of the foster care system. Following the Housing First model, Lantern Community Services, the social service affiliate of Lantern Organization, provides a complement of counseling and supportive services to help clients stabilize their lives, maintain their housing stability and advance towards their individualized goals, including financial independence.



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