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Intake Interviewer

ESPERANZA NY, Inc


Description
Esperanza is an innovative juvenile justice program that seeks to reduce the number of incarcerated youth. Our direct services program is a home-based, community-focused sentencing option for youth who would otherwise be placed outside their homes, either through a delinquency case in family court or via an adult court case. Esperanza works with youth and their families in their own homes and communities, providing direct counseling services, helping to set short- and long-term goals, and facilitating connections to schools and other community-based organizations to assist youth and caregivers in establishing longer-term supportive networks.

Responsibilities:
Esperanza is seeking an energetic, enthusiastic Intake Interviewer to conduct interviews with adolescents and parents/caregivers as part of the program’s intake process. These interviews are viewed as the beginning of the engagement process with potential clients, and the information that is gathered is utilized to determine whether the youths are appropriate candidates for Esperanza. For youth charged in adult court, intake interviewers help identify potentially appropriate program candidates, reach out to defense lawyers and other relevant parties to describe our services and determine if Esperanza matches with the youth’s needs, and interview candidates and their family members. The information gathered is utilized to facilitate enrollment via conversations with court parties (defense counsel, prosecutors) and at court appearances. The ideal candidate will be outgoing and friendly, as introducing Esperanza’s services to parties involved with the court process, especially in adult court, is an important part of the position. This also includes facilitating positive ongoing relationships with judges, defense lawyers, prosecutors, probation officers, and detention staff. In family court, Intake Interviewers also use the information gathered from their interviews to write acceptance letters for court on behalf of potential clients and provide testimony in court hearings when necessary. As all the services of Esperanza are provided almost exclusively in the participants' communities, at times convenient for clients and their families, intake interviewers are expected to travel extensively throughout the city and need to be able to accommodate varying schedules. Travel to courts and detention facilities throughout the five boroughs in New York City using public transportation is also required.

Qualifications:

• Bachelor’s degree required; related work experience desirable
• Experience working with court-involved youth and/or in community-based organizations desirable
• Ability to work with a culturally diverse population
• Friendly demeanor and strong oral communication skills which includes the ability to communicate effectively with adolescent youth, their families and court-related officials (including judges) in a professional manner
• Strong writing skills
• Ability to work in a team environment
• Bilingual in Spanish strongly preferred

How TO APPLY:
Please send a cover letter and resume to: Jenny Kronenfeld Executive Director Esperanza NY, Inc 636 Broadway, 4th Floor New York, NY 10012 Fax: (212) 964-5566 E-mail: intakehr@esperanzany.org More info: www.esperanzany.org

No phone calls, please. Only candidates selected for interviews will be contacted.

Esperanza NY, Inc values diversity and is an equal opportunity employer.

About Organization:
Esperanza is an innovative juvenile justice program that seeks to reduce the number of incarcerated youth. Our direct services program is a home-based, community-focused sentencing option for youth who would otherwise be placed outside their homes, either through a delinquency case in family court or via an adult court case. Esperanza works with youth and their families in their own homes and communities, providing direct counseling services, helping to set short- and long-term goals, and facilitating connections to schools and other community-based organizations to assist youth and caregivers in establishing longer-term supportive networks.


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