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Director of Programs

Lantern Community Services

Organizational Role: We are seeking a Director of Programs to manage and lead the development of a growing portfolio of programs as LCS advances our strategic vision to deepen the effectiveness of the work we do to strengthen our clients' health, wellness and financial and social independence. This newly created position is an excellent opportunity for a performance-driven professional with exceptional leadership, program design, management and implementation skills who will function as a critical member of the executive management team. The Director will steer LCS through an important period of growth and transition by developing a cohesive and integrated organizational approach to programming that brings evidence-based practices, data-driven evaluation, content expertise and staff resources across all of our sites. The Director will oversee expansion of our existing Health & Wellness, Employment & Education and Food & Nutrition work and supervise these cross-site directors. He or she will also have the opportunity to further invest in bringing on expertise to address substance abuse, a critical need for many of our clients, and tenant benefits, in order to maximize client resources and resolve the complicated challenges that can threaten their housing stability. The Director and his/her team of content specialists will build partnerships with external organizations and agencies—from hospitals to employers—in order to develop new programmatic and financial resources and opportunities, improve the quality and efficiency of our existing services and increase LCS's level of client engagement. The Director of Programs reports to the Executive Director. This position is exempt.

Some of the essential functions of this position include, but are not limited to: Program Development and Oversight of Service Delivery
• Lead team of content experts in building robust cross-site programs, including staffing, needs assessment, infrastructure and program design and delivery.
• Prioritize integration of programming with ongoing clinical services.
• Build new partnerships as well as strengthen existing relationships with institutions and agencies in order to secure financial and programmatic resources that permit us to expand our capacity and adapt evidence-based practices to our work at LCS. This includes utilizing research and assessments developed internally and with external partners to identify program gaps and strengths, anticipate trends that impact clients, ranging from funder priorities to demographic shifts and identify strategies that will be beneficial for our clients. Staff Supervision
• Supervise and develop a program team with a strong sense of accountability for achieving outcomes for clients and complying with LCS and funder regulations and requirements.
• Provide leadership in development of inter-team communication and cohesiveness, sustaining culture and supporting staff during organizational growth.
• It is essential that the Director of Programs successfully collaborate with clinical, programmatic and executive staff, particularly in implementing a split supervision structure for Health and Wellness Coordinators, Employment Specialists and other site-based staff members.
• Use data to review staff workplans and approaches and address training as well as program and staff supervision needs.

Outcomes and Evaluation
• Identify, document and evaluate program outcomes and performance measurement systems that can be utilized to refine and strengthen program quality and effectiveness and inform strategic changes in program direction.

Qualifications and Skills:
• Master's degree is required (MPA, MPH, LMSW/LCSW, MBA, JD or program-related degree).

• Five to eight years of leadership experience with supervisorial responsibilities; substantive experience working for or with the nonprofit and public sector overseeing multiple programs or contracts. Significant experience in at least one of the following areas: affordable/supportive housing, workforce development, health and wellness, social work or other human services.

• Proven skills in design, planning and implementation of social service programs including experience with monitoring and evaluation strategies. Ability to develop and manage complex budgets and hold staff accountable for financial and programmatic deliverables.

• Demonstrated success in relationship building and collaboration internally and externally.

• Adaptable in the face of changing priorities. Flexible, creative and solution- oriented management approach.

• Excellent communication skills, both written and oral, with the ability to represent the organization externally across a wide range of stakeholders and constituencies.

• Advanced analytical and problem-solving skills and judgment.

• Understands and values quality improvement; data-driven approach to measuring and improving efficiency and effectiveness and ensuring compliance with all regulatory and contractual obligations.

To apply, please send a resume and cover letter expressing your interest in the position and the population served to:

Note: Candidates being considered for the position must sign a release form for LCS to perform a criminal background check.

Notice: Lantern Community Services provides equal employment opportunities to all employees and applicants for employment.

About Organization:
Lantern Organization, a not-for-profit housing developer and service provider established in 1997 to strengthen New York City communities, provides permanent supportive housing for more than 1,400 single adults and families living with special needs, including chronic homelessness, HIV/AIDS and mental illness, as well as young adults aging out of the foster care system. Following the Housing First model, Lantern Community Services (LCS), the social service affiliate of Lantern Organization, provides a complement of counseling and supportive services to help residents stabilize their lives, maintain their housing stability and advance towards their individualized goals, including financial independence.



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