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Deputy Director

City University of New York Research Foundation

The Office of Internships, a part of the Office of Academic Affairs, is home to several internship and employment projects that provide CUNY students with opportunities to improve their workplace readiness skills, earn an income to help them pay for college, and apply classroom learning in their field of study. These projects include the IT Specialists Internship Program, which provides CUNY students majoring in computer science and related disciplines with paid IT internships at over a dozen New York City government agencies; the CUNY 311 Project, which helps staff the 311 Call Center with student call takers; and the NYCHA Call Center Staffing Project, which helps staff the call center of the New York City Housing Authority. Overall, the office supports the employment of over 500 students at any given time.

The office is seeking a dynamic Deputy Director with strong program management and fiscal administration skills to serve in a leadership role. The Deputy Director works closely with the Director to plan, manage, implement, and assess program activities.

Reporting to the Director, the Deputy Director is responsible for:

--Assisting Director in program planning and development. --Exploring and recommending to Director opportunities for program growth and enhancement and potential sources of support for these activities. --Developing and implementing policies and procedures. --Coordinating workflows and documenting and refining business processes. --Overseeing and developing the office’s online presence. --Administering project budgets. --Overseeing development and implementation of technologies to manage project data and report on outcomes. --Liaising with campus-based faculty and staff in support of enhanced program operations. --Troubleshooting and triaging mid-level and minor operational issues. --Performing related duties as assigned.

The successful candidate will have the following knowledge, skills and abilities:

--Bachelor’s degree required, master’s degree preferred. --6+ years of progressively responsible experience in program development and administration, preferably in the education or non-profit sectors, with a track record of having successfully managed, improved, and expanded programs. --Strong planning and organizational skills with the ability to establish workplans, manage multiple assignments with conflicting priorities, and meet deadlines in a dynamic customer-responsive way. --Highly detail-oriented, accurate, and analytic, and with the ability to use sound judgment to draw conclusions and solve problems. --Experience with overseeing budgets. --Excellent oral and interpersonal skills, with a customer-focused approach to working. --Experience with grantwriting and proven success at securing funds for program operations. --Proficiency using standard office computer programs, especially Excel, and comfortable with technologies in general. --Ability to work effectively as an individual contributor and collaboratively as a team member. --Proven ability to work with diverse populations.

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About Organization:
The City University of New York provides high-quality, accessible education for more than 269,000 degree-credit students and 247,000 adult, continuing and professional education students at 24 campuses across New York City.



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