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Director, Housing Employment Programs

City of New York Human Resources Administration


The City of New York/Human Resources Administration
Family Independence Administration Employment and Contracts

The New York City Human Resources Administration (HRA) provides temporary help to individuals and families with social service and economic needs to assist them in reaching self-sufficiency via essential and diverse programs/services, including: temporary cash assistance, public health insurance, food stamps, child care, adult protective services, domestic violence assistance, HIV/AIDS support services and child support enforcement. The Family Independence Administration (FIA) employees help provide unique individual services that offer sustainable employment plans and self-sufficiency support to overcome barriers to employment.


Director, Housing Employment Programs
Under the direction of the Deputy Commissioner of FIA Employment and Contracts and the Executive Director of Special Projects and Policy, the Director of Housing Employment Programs will be responsible for all aspects of the implementation and maintenance of Jobs-Plus, a nationally recognized employment model for public housing residents facilitated through an innovative project funded by Mayor Bloomberg’s Young Men’s Initiative. The selected candidate will:

- Launch new Jobs-Plus sites at approximately eight locations in New York City Housing Authority (NYCHA) developments; and serve as operations liaison for HRA with current and future Jobs-Plus sites, vendors, and NYCHA staff, particularly around performance payment, systems-related issues, efficient workflows, and other program components.
- Optimize the collection of all Jobs-Plus program data and participant information; and generate accurate management reports geared toward strong accountability for job placement and retention.
- Work closely with Jobs-Plus partners to implement program design and ongoing management for employment, retention, work support, and rent-based incentives; and produce innovative policy to find new ways to increase employment for public housing residents, creating/fostering a culture of work.
- Design/implement strategies and best practices for HRA-contracted vendors (through the Back to Work program) to improve/expand incentives that aid homeless shelter clients in finding/keeping employment.
- Lead policy and operations planning efforts for employment services and program model for subsidized housing and homeless clients under new Back to Work (BTW) employment contracts.
- Analyze data to monitor progress toward program benchmarks and goals for Jobs-Plus participants and BTW subsidized housing and homeless clients, providing employment technical assistance to address performance issues.
- Oversee and manage professional development and performance of at least one Analyst.
- Create strong employment-focused collaborations and coalitions with high-level administrators at NYCHA, New York City Department of Homeless Services (DHS), and City Hall.


Desired skills/experience:

- Project management experience and/or certification, preferably related to employment programs for low-income individuals.
- Strong analytical, problem-solving, and leadership skills.
- Strong organizational skills, including ability to successfully meet tight deadlines.
- Superior communication skills (oral/written).
- Intermediate to expert proficiency – Microsoft Office (Word, Excel, and PowerPoint).
- Demonstrated ability to create successful collaboration among diverse stakeholders.
- Knowledge of and/or experience providing services to individuals accessing housing support, NYCHA housing, or related services.
- Supervisory experience a plus.

Salary: $49,510 - $75,000


To apply: email resume and cover letter to

About Organization:

The City of New York is an Equal Opportunity Employer



View Mark Anthony Thomas's profile on LinkedIn