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Zone Coordinator

New York City Housing Authority

The New York City Housing Authority (NYCHA) is reorienting its approach to better support resident outcomes and foster innovative outcome-oriented local initiatives. This new approach will enable NYCHA to (1) Create more economic opportunities for NYCHA residents and NYCHA neighborhoods, while strategically investing and leveraging NYCHA's spend; (2) Provide a more comprehensive economic empowerment platform with additional capacities around financial literacy, asset building and business development, (3) Reduce the duplication of services - better investing limited resources, (4) Enable NYCHA to be a better partner to community-based organizations, government agencies, philanthropies, community colleges, schools, employers and other key stakeholders, (5) Drive more resources and investment into public housing neighborhoods.

The Department of Resident Economic Empowerment & Sustainability (REES) is charged with working to develop and implement programs, policies and collaborations to measurably support residents' increased economic opportunities with a focus on asset building, employment, advancement and business development.

REES is seeking dynamic Zone Coordinators to serve as the backbone of this new approach. Each Zone Coordinator will help to identify, coordinate and attract economic empowerment resources for residents of approximately 12,000 units of public housing; while playing a leadership role in shaping and growing of NYCHA’s new approach to fostering resident economic success. The Zone Coordinators will work with colleagues and local stakeholders to develop and implement outcome-oriented strategies to increase residents’ income and assets. Responsibilities shall include, but not be limited to the following:

1. Take a leadership role in the development of system-wide communications, marketing, technology, knowledge management, relationship management and evaluation practices as part of the core planning team charged with developing and executing the Zone Model approach. 2. Oversee the implementation of the Zone model approach for approximately 12,000 NYCHA households. 3. Identify key workforce development, asset building and business development stakeholders and resources within identified zone. 4. Coordinate resources to support residents in increasing income through employment, advancement, retention, financial literacy, asset building and business development. 5. Work with partners and REES team to identify measurable achievable annual outcomes for overall zone. 6. Develop formal partnerships with community-based associates for direct service delivery to zone residents; manage contracts as needed. 7. Manage relationships with Resident Association leaders, development property managers and other key contacts. 8. Ensure website, resources and materials are up to date with accurate neighborhood information. 9. Research and share community economic development best practices with partners. 10. Determine neighborhood economic empowerment needs; work with partners and REES to create strategy to secure additional resources.

1. A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area related to the duties described above; or 2. High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above; or 3. Education and/or experience which is equivalent to “1” or “2” above. However, all candidates must have at least one year of experience as described in “1” above.

EDUCATION AND EXPERIENCE PREFERRED: 1. Masters degree in social work, public administration, community and economic development, public policy, education, business or related field preferred. 2. Proven experience using data to define and achieve outcomes. 3. Proven experience in creating and managing complex public-private partnerships and consortia. 4. Experience with one or more of the following preferred: community organizing, workforce development, financial literacy and asset building, resident business development, adult education, job training, management consulting, program evaluation. 5. Demonstrated success in managing performance-based contracts; experience working with New York City government a plus.

SKILLS DESIRED: 1. Creative and strategic thinker, entrepreneurial; proven leadership abilities. 2. Exceptional project management, organizational, analytical, quantitative and qualitative skills. 3. Excellent verbal, written and interpersonal communication skills. 4. Interest in pioneering a new community development initiative and working with and in low-income communities. 5. Ability to work independently and as part of a team. 6. Bilingual preferred.

Interested candidates may fax cover letter and resume to (212) 306-5194, e-mail to or mail to: New York City Housing Authority Human Resources Department 90 Church Street, 5th Floor New York, NY 10007 Attn.: Recruitment Unit Job Code: Zone Coordinator

NYCHA is an equal opportunity employer

About Organization:
The New York City Housing Authority (NYCHA) is committed to increasing opportunities for low- and moderate-income New Yorkers by providing safe, affordable housing and facilitating access to social and community services. More than 400,000 New Yorkers reside in NYCHA’s 334 public housing developments around the five boroughs, and another 235,000 receive subsidized rental assistance in private homes through the NYCHA-administered Section 8 Leased Housing Program.

To fulfill its vital mission and even better serve residents while facing dramatic reductions in traditional government funding, NYCHA is developing new financing options and building innovative partnerships across the public, private, and non-profit sectors. These strategies are helping NYCHA to address many key challenges, from preserving aging housing stock through timely maintenance and modernization of developments, to increasing resident access to a multitude of community, educational and recreational programs, as well as job readiness and training initiatives.



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