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Assistant Director of Zone Coordination

New York City Housing Authority

The New York City Housing Authority (NYCHA) is reorienting its approach to better support resident outcomes and foster innovative outcome-oriented local initiatives. This new approach will enable NYCHA to (1) Create more economic opportunities for NYCHA residents and NYCHA neighborhoods, while strategically investing and leveraging NYCHA's spend; (2) Provide a more comprehensive economic empowerment platform with additional capacities around financial literacy, asset building and business development, (3) Reduce the duplication of services - better investing limited resources, (4) Enable NYCHA to be a better partner to community-based organizations, government agencies, philanthropies, community colleges, schools, employers and other key stakeholders, (5) Drive more resources and investment into public housing neighborhoods.

The Department of Resident Economic Empowerment & Sustainability (REES) is charged with working to develop and implement programs, policies and collaborations to measurably support residents' increased economic opportunities with a focus on asset building, employment, advancement and business development.

REES is seeking a dynamic Assistant Director of Zone Coordination to serve as a key member of the Zone Coordination Team. Reporting directly to the Deputy Director, the Assistant Director of Zone Coordination will oversee the roll out of REES's new Zone Model approach.

Responsibilities shall include, but not be limited to the following: 1. Oversee the citywide launch and implementation of REES’s Zone Model. 2. Manage the Zone Coordination team and oversee the team’s citywide project portfolio. Ensure that Zone projects are on target to reach established outcomes. 3. Support the Senior Zone Coordinators with managing the Zone Application process. Ensure that NYCHA Zones attract high-quality economic opportunity providers and impactful projects that respond to local need. 4. Support Zone Coordinators to strategically leverage local opportunities on behalf of residents, develop strategies to work with local non-economic opportunity providers and key local stakeholders and attract and new resources to underserved communities. 5. Develop protocols, tools and procedures to support the Zone Coordination team in implementing the model. Ensure engagement from providers, residents, resident leadership, frontline NYCHA staff, economic opportunity providers and elected officials in the citywide development and implementation of the model. 6. Cultivate shared-learning across Zone Coordinators. Capture and implement best practices throughout the Zone Coordination team and ensure that learning is relevant and valuable to providers and other key stakeholders. Develop ongoing capacity-building opportunities for Zone Coordinators. 7. Coordinate with key NYCHA departments on behalf of the Zone Coordination team to ensure integration of the Zone Model in existing NYCHA practices and procedures. 8. Coordinate with Assistant Directors across functional areas and key members of the REES leadership team. Provide support on special projects as needed. 9. Manage centralized projects and internal shared work streams across the Zone Coordination team. 10. Provide support and oversight as needed to Zone Coordinators in key meetings with partners, elected officials, resident leadership and Frontline NYCHA staff. 11. Represent REES at resident-focused events.

1. A baccalaureate degree from an accredited college and three years of full-time satisfactory professional experience in the development, appraisal, financing, negotiation, or disposition of real estate, or in real estate law, or in urban planning or analytical or coordination work related to housing programs; or 2. Education and/or experience which is equivalent to “1” or “2” above. Graduate study in the field of urban studies, city planning, business or public administration, finance, architecture, engineering or other related fields may be substituted for up to one year of the required experience on the basis of 30 credits equaling one year of experience. Graduation from an accredited law school may be substituted for one year of the required experience. However, all candidates must have at least two years of experience as described above.


Experience as a real estate broker, real estate salesperson, manager of real estate, or similar experience which is primarily involved with the sale, lease, rental, or managing of real estate, or experience which is primarily involved with the monitoring of construction is not acceptable.


1. Masters degree in social work, public administration, community and economic development, public policy, education, business or related field preferred. 2. 7-10 years professional experience with one or more of the following preferred: community organizing, planning, workforce development, financial literacy and asset building, resident business development, adult education, job training, community development, management consulting, program evaluation.


1. Creative and strategic thinker, entrepreneurial. 2. Exceptional project management, organizational, analytical, quantitative and qualitative skills. 3. Excellent verbal, written and interpersonal communication skills. 4. Interest in pioneering a new community development initiative and working with and in low-income communities. 5. Ability to work independently and as part of a team. 6. Bilingual preferred.

Interested candidates may fax cover letter and resume to (212) 306-5194, e-mail to or mail to:

New York City Housing Authority Human Resources Department 90 Church Street, 5th Floor New York, NY 10007 Attn.: Recruitment Unit Job Code: Asst Dir-Zone Coordination

NYCHA is an equal opportunity employer

About Organization:
The New York City Housing Authority (NYCHA) is committed to increasing opportunities for low- and moderate-income New Yorkers by providing safe, affordable housing and facilitating access to social and community services. More than 400,000 New Yorkers reside in NYCHA’s 334 public housing developments around the five boroughs, and another 235,000 receive subsidized rental assistance in private homes through the NYCHA-administered Section 8 Leased Housing Program.

To fulfill its vital mission and even better serve residents while facing dramatic reductions in traditional government funding, NYCHA is developing new financing options and building innovative partnerships across the public, private, and non-profit sectors. These strategies are helping NYCHA to address many key challenges, from preserving aging housing stock through timely maintenance and modernization of developments, to increasing resident access to a multitude of community, educational and recreational programs, as well as job readiness and training initiatives.



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