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Housing Mobility Coordinator
Center for New York City Neighborhoods
To help homeowners unable to stay in their homes, CNYCN is developing a Housing Mobility Program that will assist homeowners with the successful resolution of their mortgage problem, identify and facilitate an exit strategy into alternative and affordable housing, and provide access to financial empowerment services for long-term economic stability. The pilot will establish a comprehensive protocol under which a centralized citywide coordinator will work with our network of foreclosure prevention service providers to meet all the challenges posed by a transition out of an unsustainable home.
The Housing Mobility Program will also work closely with CNYCN's Neighborhood Recovery Fund (NRF) in the first half of 2013 to provide financial assistance to homeowners affected by Hurricane Sandy. NRF grants/loans will bridge FEMA/government funding, insurance funding, and other emergency repair grants/loans or fill a gap when those funding sources are not sufficient. NRF will be deployed as quickly and efficiently as possible working closely with CNYCN's network.
The Housing Mobility Coordinator will be responsible for all aspects of developing, promoting, and marketing the Housing Mobility Program. The Coordinator’s primary responsibilities will be to:
Develop aspects of the Housing Mobility Program, including the following: protocol for identifying Housing Mobility clients, referral strategies, program partnerships, and program methods (debt reduction, credit repair, cash for keys, and other financial assistance programs, etc.)
Develop relationships with CNYCN network partners and inform housing counselors, legal services providers, and community groups about the program through presentations, newsletters, community meetings, and one-on-one meetings;
Provide one-on-one counseling to homeowners with incurable defaults; During the first half of 2013, as a part of CNYCN’s response to Hurricane Sandy, the Housing Mobility Coordinator will also:
Assist with the intake, review, and processing of NRF grants/loans from application to closing. Tasks during the application phase include verification of eligibility, underwriting, and submission of recommendations to the program manager for approval and the issuance of commitment letters. Grant/loan closing includes preparation and execution of grant/loan documents and disbursement of funds;
Contribute to research regarding the needs and best uses for the NRF fund, as well as program improvements;
Assist in the preparation of analyses and reports on the NRF for presentation to stakeholders such as the CNYCN Board and NRF funders;
Bachelors degree required; graduate degree in a related field a plus;
Between one to three years of experience working directly with homeowners, preferably in the loss mitigation space or in direct representation of homeowners in advocacy with banks or government agencies;
A strong understanding of the non-profit, public, and private resources available to individuals and families seeking affordable rental housing in New York City;
Background in new program development, in taking pilot programs to scale, and in attracting investment in programs based on community level data and client outcomes preferred;
Willingness to travel within the five boroughs of NYC and work in multiple locations – position will be located at CNYCN office in lower Manhattan, but will include travel to partner offices throughout the city;
Willingness to work some evenings and weekends;
Strong verbal and written communication skills – including strong presentation skills and ability to communicate with a wide variety of stakeholders (housing counselors, legal services providers, bank/servicer representatives, government representatives, and homeowners);
Demonstrated ability to work independently and collaboratively; ability to set and meet deadlines and balance multiple projects simultaneously;
High level of proficiency with Word, Excel, PowerPoint, and other standard office tools required. Experience with Salesforce.com or other CRM system a plus.
Fluency/proficiency in Spanish preferred;
How TO APPLY:
Please send a cover letter and resume to email@example.com. Please note “Housing Mobility Coordinator” in the subject line.
The Center for New York City Neighborhoods (CNYCN) is a nonprofit organization created to be New York City’s public/private foreclosure prevention resource and response. CNYCN coordinates citywide programming among nonprofit partners providing legal services and housing counseling to those at risk of losing their homes to mortgage delinquency and foreclosure. CNYCN acts as the hub of its network of foreclosure prevention service providers, and its activities include: supporting the network through grants, technical assistance and training; providing referrals, escalation services and loans through a call center, lender/servicer team and foreclosure prevention loan program; conducting research and developing policy to promote local and scalable solutions to the foreclosure and credit crisis; tracking case management data through a centralized reporting system; working with the court system to improve the mediation and legal process; supporting community outreach and neighborhood stabilization efforts; and other similar initiatives. CNYCN manages the Mortgage Assistance Program. More information is available on the CNYCN website.