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Resident Manager

Lantern Community Services


Description
Lantern Community Services ("LCS") is the social service affiliate of Lantern Organization, a not-for-profit housing developer and service provider, established in 1997 to strengthen New York City communities by providing affordable housing and opportunities for personal development. LCS provides services to residents living in more than 1000 units of permanent affordable and supportive housing for low-income families and individuals living with special needs including mental illness, HIV/AIDS, as well as young adults aging out of foster care.

Location: Manhattan

The Resident Manager is responsible for assisting residents in understanding how to maintain their apartments and to live as independently as possible within the supportive housing setting. The Resident Manager is a flexible position that adapts to the presenting needs of residents, provides crisis and incident intervention, assists program staff in the implementation of the supportive housing program and acts on behalf of residents so that each achieves the maximum positive relationship with the residential community as a whole, the building and supportive service staffs, and all Schafer Hall services. The Resident Manager reports to the Program Director and is a non-exempt position.

Responsibilities:
Schedules and performs periodic inspections of various parts of building, including resident units;

Maintains status as Fire Safety Director. Ensures building fire codes are met and staff and tenants are trained for emergencies;

Represents Schafer Hall community, as appropriate, at agency and/or public meetings;.

Works directly with building and security staff to ensure effective operation of the building consistent with applicable program policies and procedures, and ensure program staff and resident needs are met on an ongoing basis;

Monitors and reviews daily Superintendent maintenance of unit inspection log, work order log, extermination log, and key log, and other required output;

Supervises reception monitoring/security services and ensures applicable policies and procedures are followed at all times;

Reviews daily all security logs, including: shift logbook, overnight guest logbook, and visitor logbook;

Participates in program meetings to promote efficient communication of grievances on behalf residents and/or staff;

Manages the building response to medical, law enforcement, and other emergency situations;

Participates in the tenant placement process with respect to move in scheduling, lease signing, orientation and apartment set-up;

Prepares ID’s for residents and staff, as appropriate.

Qualifications:
A College Degree in appropriate field and/or High School/GED, and three years management and/ or supervisory experience in operation of skilled nursing, permanent or transitional housing, or community facility, including on-site provision of social services. Demonstrated ability to plan coordinate, act in conjunction with clinical services staff and supervise maintenance, and security activities.

Sensitivity to issues involved in working in diverse organization is essential.

Bilingual skills in English and Spanish are a plus.

How TO APPLY:
Candidates being considered for the position must sign a release form for LCS to perform a criminal background check.

Lantern Community Services provides equal employment opportunities to all employees and applicants for employment.

To apply please send resume with cover letter to "hr@lanterncs.org". Please include "Resident Manager" in the subject line.


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