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Case Manager Supervisor

Lantern Community Services

Lantern Community Services ("LCS") is the social service affiliate of Lantern Organization, a not-for-profit housing developer and service provider, established in 1997 to strengthen New York City communities by providing affordable housing and opportunities for personal development.

LCS provides services to residents living in more than 1000 units of permanent affordable and supportive housing for low-income families and individuals living with special needs including mental illness, HIV/AIDS, as well as young adults aging out of foster care.

Our Mission: To reduce the rate of homelessness among individuals who are mentally ill and chronically homeless in NYC. Supported housing is one of the most effective interventions in decreasing homelessness for some of New York City's most vulnerable populations such as individuals and families coping with mental illness, trauma/abuse, addiction and chronic illness including HIV/AIDS.

Since 2007 there has been a decrease in the chronically homeless population and a primary reason for the downward trend is the increasing use of permanent supported housing. We are doing our part to end homelessness in NYC and are currently recruiting new team members who believe strongly in affording individuals the opportunity to turn their lives around.

MTI/Scattered Site is a scattered site supported housing program of LCS which serves clients in Kings, Richmond, Queens, Nassau and Suffolk counties. Our tenants are men and women with a history of mental illness, substance abuse, HIV/AIDS and chronic homelessness who are at risk of cycling between homelessness, emergency and institutional systems without affordable permanent housing and support services.

We are looking for the following: You: A supervisor who is intelligent, quick, compassionate, non-judgmental, bright and hardworking with a great sense of humor. You must be dedicated to providing the best service to our tenants while meeting the mandates of our funders. We are looking for someone who is willing to work as part of a team and do whatever it takes to get the job done. Meticulous record keeping is a must and you should possess excellent written and verbal communication skills. Flexibility and the ability to work with a diverse population are essential. A working knowledge of support services including but not limited to HRA, SSA, HASA, ACT Team, mobile crisis, etc. and a history of using AWARDS database system is a plus.

US: A diverse fun- loving team of staff who are compassionate, hardworking, client centered and willing to do whatever it takes to get the job done. We are focused, and are committed to learning and improving our work to best benefit our clients. We are a detail oriented, tech savvy team, who utilizes various means to access and manage needed information.

Responsible for supervising 3-4 Case Managers and ensuring all the clients’ needs are met while adhering to the regulations of OMH and DMH. The Case Management Supervisor will be responsible for:

•Conducting one-on-one and group supervision, field visits and treatment team meetings.

•Reviewing weekly documentation to ensure appropriateness and adherence to mandated standards of care.

•Conducting internal audits to ensure agency compliance with funding requirements.

•Completing monthly reports as required by the Program Director and funders.

•Participating in intake interviews of potential clients.

•Actively participating in staff meetings, clinical treatment meetings, community meetings with residents, and trainings.

•Ensuring all staff attends trainings to address clinical and programmatic needs.

•Providing crisis intervention as necessary.

•Performing other job-related functions, as assigned

The qualified candidate will possess a graduate degree in a social service field; including 3-5 years of Case Management experience with the mentally ill, MICA, and/or homeless population, in addition to 1-2 years supervisory experience in the field. Candidates are required to have a valid driver’s license and car.

Lantern Community Services provides equal employment opportunities to all employees and applicants for employment. Candidates being considered for the position must sign a release form for LCS to perform a criminal background check. To apply, please send a cover letter and resume to the attention of Shea Gregory at, with "Case Manager Supervisor" in the subject line of your message. No phone calls, please.



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