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Good Shepherd Services

Social Work Supervisor, Non-Secure Placement (NSP)

Good Shepherd Services

SOCIAL WORK SUPERVISOR Non-Secure Placement (NSP) Residences

Building on Strengths in Individuals, Families and Communities!

* To lead in the development of innovative programs that ensures a more promising future for our program participants.
* To advocate zealously for principles necessary to empower those with whom we work.
* To provide quality service to individuals consistent with their dignity and to communities consistent with their needs.

SOCIAL WORK SUPERVISOR Non-Secure Placement (NSP) Residences Reports to: Division Director, Residential and Community-Based Programs Location: 292 Ninth Street, Brooklyn, NY 11215 and 479 New Jersey Avenue, Brooklyn, NY 11207 Hours: 35 Hours/Week, Exempt JOB SUMMARY: Supervises the social services unit to ensure effective and efficient clinical services to the adolescents in care and their families and to insure the integration of social services into the total program. Social service delivery is to be consistent with the philosophy of Good Shepherd Services, the function and task of the programs and in compliance with City and State mandates, and must promote safety, permanency and well-being.

GENERAL REQUIREMENTS: All staff members are expected to be committed to the mission, vision and values of Good Shepherd Services, which includes involvement in quality improvement activities and a willingness to work within a culturally diverse environment.

We offer an outstanding work environment, opportunities for career development and competitive benefits.

Employee Referral Award Program: If you, as our employee, refer an outside candidate for this position, you will be awarded $300: $150 upon the candidate starting as an employee and $150 upon successful completion of the first six months of employment.

Good Shepherd Services is an Equal Opportunity Employer and complies with the requirements of the Americans with Disabilities Act. We encourage all qualified individuals to apply.

• Supervise social service staff and provide weekly individual and group supervision and on call availability.
• Transmit to all social services staff agency directives and contractual mandates and ensure that such directives and regulations are being met. Ensure social service staff has appropriate external supports and supplies necessary to effectively execute tasks.
• Ensure commitment to and compliance with meeting all the Division of Youth and Family Justice (DYFJ) of ACS standards to promote community re-entry, permanency, safety and well-being.
• Oversee maintenance of case records and appropriate statistics in conformity with all mandates.
• Collaborate closely with the Program Director to ensure close communication and collaboration between all disciplines within the team, including with DOE teachers.
• Convene, participate in/chair treatment team and other meetings as required.
• Participate in Service Plan Reviews and Family Team Conferences as required to provide comprehensive, inclusive, holistic, and integrative assessment, treatment and re-entry/permanency planning.
• Participate in the education of youth and family on the importance of permanency and reunification, as well as how caring adults can facilitate normative development.
• Participate in educating parents/caregivers on the impact of trauma, abuse/maltreatment of their children/youth.
• Serve as expert in the assessment, treatment, and environmental interventions pertaining to domestic violence for both the abused and the abuser. Ensure that all social service staff are skilled in this area of practice.
• Oversee and monitor consistent and continuous service planning and care to best meet individualized identified needs of youth and family.
• Coordinate and supervise intake, in collaboration with Program Director, to insure effective intake process and maintenance of census. Collaborate closely with Program Director around intake issues and decisions.
• Meet regularly with Program Director to ensure overall effectiveness, integration, and integrity. Participate with Program Director in periodic assessment of social service and overall program for purposes of program planning and development.
• Participate in hiring, performance evaluation, and termination of social service staff.
• Assess and identify in-service training needs of social service staff and, where appropriate, serve as a resource person in providing training.
• Attend appropriate central administration meetings.
• Serve as liaison to DYFJ of ACS, courts, and other appropriate community agencies.
• Support the implementation of the Missouri approach to group treatment.
• Lead the implementation of the Sanctuary Model of trauma-informed practice within the unit.
• Encourage and advance the use of the Sanctuary Model tools: safety plans, community meetings, psycho-educational groups, team meetings, red flag reviews, treatment planning conferences (or similar), and self-care in the program to create a non-violent and trauma-sensitive culture.
• Promote and model the seven Sanctuary Model commitments to create a non-violent and trauma-sensitive culture.
• Integrate the Sanctuary Model SELF (Safety, Emotional Management, Loss and Future) framework into daily practice to ensure quality care and an effective work environment.
• Utilize Sanctuary Model principals in the supervisory practice.
• Oversee the implementation of instruments such as a Mental Health Screening Tool and Trauma Assessments by Social Service Team and ensure resulting data are appropriately communicated and used in work with participants.
• Collect and enter selected assessment data into Evolve or other Agency databases for tracking and monitoring purposes.
• Participate with Program Evaluation and Planning Department (PEP) in fulfillment of the program evaluation processes, including documentation/collection, development and monitoring of data in Connections and other relevant databases.
• Perform other duties as required.

• LCSW and a minimum of two years supervisory experience required.
• Must have excellent written and verbal communication skills to maintain required documentation.
• Must be able to use public transportation systems, including subways and busses to attend various meetings and make home visits.
• Must be physically able to observe staff in their relationship with residents, be able to climb stairs when an elevator is not available.
• Bilingual English/Spanish preferred.
• Must have knowledge of Connections and Microsoft Suite.
• Must have ability to work a flexible schedule when needed including some evenings, weekends and holidays.
• Must have a commitment to work from a strength-based, youth development and trauma-informed perspective.

Interested and qualified parties should forward their resume to: Miles Jackson Good Shepherd Services 337 East 17th Street New York NY 10003 E-Mail: indicating position & location of interest or Apply on-line at

About Organization:
WHO WE ARE Good Shepherd Services has won the Non Profit Excellence Award for Overall Management Excellence given by the New York Times Company! Good Shepherd Services is a non-sectarian, social service and youth development agency which positively affects the lives of more than 18,000 children and families annually. Throughout our history, we have shown leadership in developing effective programs that help New York City's more vulnerable residents gain the support, skills and opportunities necessary for success in life. United by our shared mission and vision, these programs are characterized by a profound respect for the strengths inherent in individuals, families and communities. We provide city-wide residential and foster care services with concentrations in Manhattan, the Bronx and Brooklyn. In addition, we have developed two networks of community-based educational support, youth development, family support, and after school programs, in Brooklyn, primarily in the neighborhoods of Park Slope, Red Hook and Gowanus and in Central Bronx. Through our professional training services, we help to ensure the implementation of best practices in human services agencies across the City.



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