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While Brancaccio added that as of March 7, a total of 3,460 clients had found work through the program – a thousand more than CVH claims – she expressed surprise that quality assurance reports had not been available for researchers. “HRA has intensively monitored WeCARE’s implementation through site visits, client feedback, and analysis of preliminary interim data,” she said, adding that she received regular internal reports on WeCARE’s progress, and that the agency is currently negotiating a contract for an independent body to conduct quality assurance reviews going forward.
For their part, advocates are saying that until they can take a look at regular reports of the caseload, their own report will have to do. “This report is the first comprehensive evaluation,” said Alexa Kasdan, the CVH public policy and research associate who authored the report. “After hearing from over 700 participants in this program, it is clear that people are not getting the specialized services that the program is designed to offer,” said Kasdan.
